By purchasing a package or plan from Talk2Practice, you agree to the terms below. Please review them carefully before completing your purchase.

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📅 Booking & Scheduling

How far in advance can I book?
Sessions can be scheduled up to 50 days in advance.

What’s the latest I can book a session?
Bookings close 24 hours before the session start time.

What time zone will I see?
All available times are automatically displayed in your local time zone for convenience.

Availability varies by tutor. Purchasing a plan does not guarantee the availability of a specific tutor, date, or time, so we encourage students to book ahead.

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🔁 Cancellation & Rescheduling

All cancellations and rescheduling must be completed through the “My Bookings” section of your Talk2Practice profile.

Our cancellation fees are:

• 💬 24+ hours before the class: Free

• 🕒 Less than 24 hours before the class: $20 USD

• 🚫 Less than 1 hour before the class or no-show: $35 USD

A missed class does not extend the expiration date of your package or plan.

Repeated late cancellations, no-shows, or misuse of the booking system may result in restrictions on future bookings or review of the account.

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💵 Refunds & Missed Sessions

All purchases are final and non-refundable, including individual sessions, packages, Starter Plans, and Fluency Plans.

If you miss a scheduled session, the session may be considered used and cannot be refunded or transferred beyond the terms of your plan.

Not attending or booking classes does not pause, cancel, or extend an active plan.

Unused classes or benefits do not have cash value and are not refundable when a package or plan expires.

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👥 Group Class Terms

Group classes operate on a fixed schedule and cannot be individually rescheduled.

If a student misses a group class, the class is forfeited.

If Talk2Practice or the assigned teacher cancels a group class, we will arrange an appropriate replacement, credit, or other solution when applicable.

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🧑‍🏫 One-on-One Class Terms

One-on-one sessions:

• Must be booked between 24 hours and 50 days in advance.

• Are subject to tutor availability.

• Must be managed through the student’s Talk2Practice account.

• Are subject to the cancellation and no-show policy above.

• Must take place within the active dates of the student’s package or plan.

Students and tutors are expected to maintain respectful, appropriate, and professional conduct during all sessions.

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🌱 Starter & 🚀 Fluency Plan Terms

Starter and Fluency Plans are fixed-term commitment plans offered at preferential pricing.

Depending on the option selected at checkout, a student may purchase a:

• 3-month plan

• 6-month plan

• 12-month plan

The plan price is charged monthly during the selected commitment period. Monthly billing is provided as the payment schedule for the fixed-term plan; it does not make the plan a month-to-month or cancel-anytime subscription.

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For example, when you purchase a 12-month plan, you are committing to the full 12-month term while being charged the applicable plan price monthly during those 12 months.

Your Starter or Fluency Plan:

• Begins on the date specified at purchase.

• Continues for the full 3-, 6-, or 12-month term selected.

• Is charged monthly according to the price and billing terms shown at checkout.

• Provides the classes and benefits included with the specific Starter or Fluency Plan purchased.

• Is subject to tutor availability and Talk2Practice booking policies.

• Does not guarantee a particular tutor, day, or class time.

• Cannot be paused simply because classes were not booked or attended.

• Is non-refundable.

• Cannot be cancelled before the expiration date of the selected commitment period.

• Does not automatically renew after the selected commitment period ends.

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🔒 Fixed-Term Commitment & Monthly Billing

Starter and Fluency Plans are commitment-based plans, not cancel-anytime monthly subscriptions.

When purchasing a Starter or Fluency Plan, you are receiving a preferential price in exchange for committing to the complete 3-, 6-, or 12-month term selected at checkout.

Although your plan is charged monthly, you are purchasing a fixed-term plan rather than purchasing one independent month at a time.

Therefore:

• A 3-month plan is charged monthly for the 3-month commitment.

• A 6-month plan is charged monthly for the 6-month commitment.

• A 12-month plan is charged monthly for the 12-month commitment.

• The plan cannot be cancelled simply by choosing to stop attending or booking classes.

• Not using the service does not terminate the commitment.

• Unused classes do not eliminate or reduce the remaining commitment.

• The monthly billing schedule continues according to the terms accepted at purchase until the selected plan reaches its expiration date.

• Once the 3-, 6-, or 12-month commitment is completed, the plan expires and monthly charges stop.

• Starter and Fluency Plans do not automatically renew for another term.

If you would like to continue after your plan expires, you will need to purchase a new Starter or Fluency Plan at the pricing and terms available at that time.

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💳 Payment Issues

If a scheduled monthly payment cannot be successfully processed, access to future bookings and plan benefits may be restricted or suspended until the payment issue is resolved.

Upcoming bookings may also be cancelled when an account is not in good standing.

A failed, declined, blocked, or interrupted payment does not constitute cancellation of the fixed-term commitment or change the original expiration date of the plan.

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⏳ Expiration Policy

All packages, Starter Plans, and Fluency Plans have a defined expiration date.

For Starter and Fluency Plans, the expiration date corresponds to the end of the 3-, 6-, or 12-month commitment period selected at purchase.

Once the expiration date is reached:

• The fixed-term commitment is complete.

• Monthly plan charges stop.

• The plan expires.

• There is no automatic renewal.

• Any unused classes or benefits expire and are not refundable or redeemable for cash.

• Students who wish to continue must purchase a new plan.

For eligible active and unexpired plans, Talk2Practice may, at its sole discretion, approve a one-time extension of up to one month when requested before expiration. Extensions are not automatic or guaranteed and do not cancel or otherwise alter the agreed payment commitment.

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⚠️ Fair Use & Account Misuse

Talk2Practice reserves the right to review accounts involving repeated no-shows, excessive late cancellations, inappropriate behavior, booking misuse, payment issues, or attempts to circumvent plan limitations.

Serious or repeated misuse may result in booking restrictions or account suspension in accordance with these terms.

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🙏 Final Note

Our goal is to make language learning flexible, enjoyable, and consistent while protecting the time of our tutors and the availability reserved for our students.

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Before purchasing, please review the monthly price, included classes, plan duration, commitment period, and expiration date.

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By completing your purchase, you acknowledge and accept the applicable terms, including the 3-, 6-, or 12-month commitment, monthly billing schedule, preferential pricing, cancellation restrictions, and expiration date.

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Your Starter or Fluency Plan will not automatically renew after the selected commitment period ends.

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For assistance, contact us at talk2practice@gmail.com. 💬🌍

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